Privacy Policy
We collect only the personal information necessary to process your orders—this may include your name, phone number, delivery address, and email. Your data is used solely to fulfil your orders and communicate with you.
We do not sell, share, or rent your information to third parties. All payments are processed securely, and we take steps to protect your data. By using our services, you agree to this policy.
Refund & Returns Policy
Because our brownies are freshly made to order, we unfortunately do not offer refunds or returns on completed orders.
However, if there is an issue with your order (e.g. wrong item, damaged delivery, or quality concern), please contact us within 24 hours of receiving it. We’ll do our best to resolve the matter—either through a replacement or store credit, depending on the situation.
Your happiness means everything to us, and we’ll always aim to make things right.
Questions?
Feel free to contact us directly.
+264 81 733 2146
Jo’s Brownies—made with love, delivered with care.
| Mon ……………………..08.00 AM | Thur ……………………08.00 AM |
| Tuer  …………………. 08.00 AM | Fri ………………………08.00 AM |
| Wed …………………….08.00 AM | Sat ………………………..8.00 AM |
